Remote Infrastructure Management

At the center of Managed Services is our Remote Infrastructure Management (RIM). It provides the building blocks for monitoring every IP-enabled device and process on your network. It helps resolve problems quickly and efficiently, giving your enterprise important productivity benefits and lowering the total cost of computing. With Paxterra RIM, you have complete control over the equipment and tasks being managed. The flexibility and granular level of service delivery provide important business advantages, including:

  • End-to-end problem and incident management
  • Better performance reporting
  • Robust, rigorous change management
  • Continuous improvement